Front Desk Monitor

Position: Front Desk Monitor

The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

• High school diploma or GED.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy Front Desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.
• Certifications in security, CPR/First Aid, and Fire Safety (F-80) required, in accordance with regulatory mandates covering this program site.

Principal Responsibilities:

1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
2. Ensure that all clients sign in and out as required.
3. Route mail and deliveries as required.
4. Handle or assist in crisis intervention.
5. Follow assigned procedures in emergency situations.
6. Conduct rounds at residence as assigned.
7. Perform other related duties as requested.

Employees receive an exceptional benefits package including

• Medical
• Dental
• Vision
• Prescription coverage
• Life insurance,
• Retirement plan
• Educational Reimbursement Program (includes tuition and license/certification)
• Paid Time Off which is accrued monthly and roles over from year to year. In addition;
  
  
  
  • Paid Birthday Holiday
  
  
  
  

And much more...

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

• Queens, NY, USA