About Us
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Summary of Responsibilities
- Welcomes and greets visitors, applicants, clients, and associates.
- May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team.
- Monitors the employee entrance, verifying no visitors or non-foundever associates come in through the employee entrance door
- Monitors cameras and the badge system to ensure there are no issues w/ mis-badging or piggy backing through the site
- Interacts with existing employees and relays any issues w/ building security to management
- Perform other duties as assigned.
Job Summary
Position Qualifications
- Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner.
- Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices.
- Efficient ways of routing/resolving specific calls and visitors.
- Quantity and maintenance of supply orders.
- Organization of reception area.
- Advise job applicants of the general process.
Work Experience
- Six months or more experience in a reception, secretarial or administrative support position in a customer service environment.
- Basic typing/computer skills required with knowledge of MS Office products preferred.
Primary Job Responsibilities
Education
High school diploma or equivalent.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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