positions we are hiring for
Sat - Sun (5pm -1am)
Greets all guests with a smile and pleasant acknowledgment
- Promote and maintain confidentiality at all times
- Package Management - Incoming Out going Mail
- Provide exceptional customer service; maintain courtesy and be professional at all times.
- Assists guest awareness of any changes to the buildings specific service or department locations. Explain site operations and available amenities in a kind and explanatory Way.
- Provides assistance to residents and guests other services as needed.
- Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary.
- Monitors the overall appearance of each entrance and the lawful entrance of residents, and visitors.
- Always works with safety and cleanliness as a priority issue.
- Assist residents and visitors with all special requests, let them know we care and want to serve each of them.
- Provide building way-finding escorts to guests, and visitors as needed.
- Maintain and manage staff members uniform standards and employee grooming policy at all times.
- Follow all procedures regarding safety, special incidents and emergencies that may occur while working.
- Maintains open communications with property management and all departments of daily scheduled events.
- Come to work with a good attitude, ready to handle any problems or difficult situations with a positive attitude.
- Manageall communication with guests and escalate complex issues to property Management, to enhance guest satisfaction levels.
Job Type: Part-time
Pay: $15.50 - $16.00 per hour
Expected hours: 16 per week
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends only
Experience:
- Customer service: 2 years (Preferred)
- concierge: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person