Front Desk Concierge

Overview
We are seeking an experienced and proactive Concierge employee to join our Front Desk team at an ultra-luxury condominium in Boca Raton, FL. This team member will play a key role in providing exceptional service to residents and guests. This position requires attention to detail, and the ability to work with a team to maintain a luxurious and welcoming environment.

Duties

• Provide courteous and professional service to residence and guests
• Keep the Front Desk area organized and clean to present a positive first impression.
• Handle incoming calls, inquiries, and request with efficiency and discretion.
• Accept and log packages.
• Foster positive relationships with residents - addressing inquiries, concerns, and requests.
• Coordinate concierge services, such as dry cleaning, transportation, and restaurant reservations.
• Maintain accurate records of resident interactions, package deliveries, and other relevant information.

Requirements

• Experience in hospitality or customer service.
• Excellent communication and interpersonal abilities.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality.
• Positive attitude and willingness to learn.
• Ability to prioritize and manage multiple tasks effectively.

This position requires flexibility in working hours to accommodate the 24/7 schedule. Looking to fill 2nd and 3rd shift during the week, and weekend hours.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Boca Raton, FL: Relocate before starting work (Required)

Work Location: In person