Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with reservations, room assignments, and special accommodations
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
```Requirements```
- Previous experience in a similar role preferred
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to handle multiple tasks simultaneously with attention to detail
- Proficient in using hotel management software systems
- Bilingual/multilingual skills are a plus
- Knowledge of phone etiquette and professional communication skills
- Familiarity with hospitality industry practices and standards
At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. If you have a passion for providing exceptional customer service, enjoy working in a fast-paced environment, and have the ability to handle various responsibilities with professionalism, we would love to hear from you.
Join our team and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and other services
If you meet the requirements listed above and are interested in joining our team as a Front Desk Agent, please submit your application online. We look forward to reviewing your application.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Sandusky, OH 44870: Relocate before starting work (Required)
Work Location: In person
