Do you have a passion for fitness and enjoy providing excellent customer service? Join our team as a part-time Front Desk Assistant and be the first point of contact for our dedicated martial arts community!
Responsibilities:
- Welcome members and guests with a friendly and professional demeanor.
- Answer phone calls in a courteous manner, answer inquiries, and direct calls to appropriate staff when needed.
- Process member check-in/check-out procedures, ensuring gym access control.
- Assist with memberships including sign-ups, cancellations, and updating member information.
- Provide clear and informative answers to questions about class schedules, services, and gym policies.
- Maintain a clean and organized Front Desk area, ensuring it is well-stocked with necessary supplies.
- Schedule appointments for potential new members and conduct gym tours.
- Address member concerns promptly and professionally, escalating to management when needed.
- Maintain accurate records of gym activity, attendance, and sales (if applicable).
- Perform other tasks as assigned by management, which includes light cleaning.
- Possibility of commissions at a future date.
- Schedule is Monday through Thursday 430pm - 730pm.
You are a great fit for this role if you:
- Have excellent communication and interpersonal skills.
- Are a team player with a positive and enthusiastic attitude.
- Enjoy working in a fast-paced environment.
- Are proficient in basic computer skills and comfortable using point-of-sale systems (if applicable).
- Have a strong work ethic and are reliable.
- Great fit for a college student.
We offer a fun and energetic work environment, the opportunity to be part of a supportive community, and the opportunity to train during non-work hours.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 12 per week
Schedule:
- Evening shift
- No weekends
Application Question(s):
- What interests you in the Front Desk Assistant position?
Ability to Commute:
- Edmond, OK 73034 (Required)
Work Location: In person