Job Overview
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. In this role, you will be responsible for providing exceptional hospitality services and ensuring guest satisfaction during their stay at our hotel.
Duties
- Greet guests in a warm and welcoming manner
- Check guests in and out of the hotel
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel staff to ensure smooth operations
Experience
To be successful in this role, you should have the following qualifications:
- Previous experience in hospitality or Front Desk operations is preferred
- Knowledge of hotel management systems and phone systems
- Excellent customer service and communication skills
- Multilingual abilities are a plus
- Strong attention to detail and organizational skills
If you are passionate about providing exceptional guest experiences and have the necessary skills to excel in this role, we would love to hear from you. Apply today to join our team!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Topeka, KS 66615: Relocate before starting work (Required)
Work Location: In person