```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized Front Desk area
```Requirements```
- Previous experience in hospitality or hotel industry preferred
- Excellent phone etiquette and communication skills
- Strong customer service and guest relations skills
- Familiarity with hotel management systems is a plus
- Ability to work night shifts, including weekends and holidays
- Attention to detail and ability to multitask in a fast-paced environment
- Proficiency in multiple languages is an asset
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.
Job Type: Full-time
Pay: From $11.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Relocate:
- Lake Jackson, TX 77566: Relocate before starting work (Required)
Work Location: In person