Front Desk Clerk/Night Auditor
Duties:
- Greet and check-in guests in a friendly and professional manner
- Provide exceptional customer service and address guest inquiries and concerns
- Handle guest check-outs and process payments accurately
- Assist guests with reservations, room assignments, and special requests
- Maintain a clean and organized Front Desk area
- Operate phone systems and handle incoming calls efficiently
- Assist with guest services, including luggage handling and concierge services
- Maintain knowledge of hotel amenities, local attractions, and events
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Strong customer service skills with a focus on guest relations
- Excellent communication skills, both verbal and written
- Proficient in using Front Desk software systems for reservations and check-ins/check-outs
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Attention to detail and ability to maintain accuracy in financial transactions
- Bilingual/multilingual skills are a plus for effective communication with diverse guests
- Knowledge of hotel operations and hospitality management principles
Join our team as a Front Desk Clerk/Night Auditor at our reputable hotel. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring their stay is comfortable. This position offers opportunities for career growth within the hospitality industry.
We offer competitive pay rates . Apply today to become part of our dedicated team!
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Work Location: In person