Essential Job functions include but are not limited to the following:
- Responding to guest requests and inquiries
- Welcome guest upon arrival and check-in according to established standards and procedures
- Communicate hotel facilities and services to all guests
- Provide information on the local area and points of interest
- Assist guests with arrivals and departures.
- Answer the Front Desk phone, transfer calls
- Post all charges, update folios, balance credit cards, charges and cash
- Project a courteous and hospitable attitude at all times
- Be familiar with all room types, and rates in the hotel and upsell
- Stock and organize “The Market”
- Responsible for overall security, conduct security walks
- Perform bookkeeping activities such as balancing accounts & nightly audits
The successful candidate must possess the following:
- High school diploma or equivalent.
- Customer Service Experience
- Must be capable of accurately handling money.
- Reading, math, and communication skills.
- Full and/or Part time position available.
- Adhere to brand and company standards.
In addition to a competitive starting salary, we are proud to offer a full benefits package for our full time team members including:
Health, Life, Dental & Vision
- 401K
Vacation Time
PTO Time
Holiday Pay
Direct Deposit
Flex Spending and Health Savings Accounts
Yearly merit salary increases and so much more
Job Types: Part-time, Full-time
Benefits: (FT employees working 30 hours or more)
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off