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SalaryAbout us
Holiday Inn Express Cocoa Beach is a small business in Cocoa Beach, FL. We are professional, agile, professional and our goal is to Create great hotels that guests love!.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
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Duties:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest requests, such as room changes or additional amenities
- Process payments and maintain accurate records of transactions
- Assist with night audit duties, including reconciling daily transactions and preparing reports
- Maintain a clean and organized Front Desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with guest check-out procedures
Requirements:
- Previous experience in a similar role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Knowledge of hotel management systems and procedures
- Proficient in phone etiquette and handling guest inquiries
- Multilingual skills are a plus
- Ability to work night shifts and weekends as required
- Excellent problem-solving skills and ability to handle difficult situations with patience and professionalism
- Strong attention to detail and ability to multitask in a fast-paced environment
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
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Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No more than 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Bonus opportunities
- Tips
Ability to commute/relocate:
- Cocoa Beach, FL 32931: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Does the candidate possess general accounting skills?
License/Certification:
- CPR & First Aid (Preferred)
Work Location: In person
