Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Conduct night audit procedures to ensure accuracy of financial transactions
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Requirements:
- Previous experience in guest service or hospitality preferred. Marriott/Fosse Experience A plus
- Strong communication and interpersonal skills
- Excellent customer service skills with a friendly and positive attitude
- Ability to multitask and work in a fast-paced environment
- Proficient in using computer systems and phone systems
- Bilingual or multilingual skills are a plus
- Knowledge of hotel management software is a plus
We offer competitive pay and benefits, including opportunities for career growth within the hospitality industry. If you have a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team as a Guest Service Agent!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
People with a criminal record are encouraged to apply
Work Location: In person
