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SalaryThe Holiday Inn Express is selectively looking for the right candidate to fit in with our current team. We are a 24/7 business and our shifts are most commonly scheduled as 7am-3pm, 3p-11pm and 11p-7am. We are looking to hire someone willing and able to work weekend and overnight shifts as needed.
The successful candidate will be welcoming, efficient, professional, computer savvy, and willing to assist other departments.
As Front Desk Representative the employee is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service.
Duties include:
- Accurate handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
- Proficient administration of the hotel's electronic reservation system
- Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction
- Compliance with hotel safety programs and brand procedures, including emergency and security systems
- Supplying information on hotel services and area information and directions
Please apply with your day of week and shift availability.
Job Types: Full-time, Part-time
Pay: $15.50 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
