Address
Form of work
SalaryAbout us
Hamton Inn is a small business in Sterling Heights, MI. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
- Safe work environment
- Company perks
- Relaxed atmosphere
Overview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality service. If you have excellent communication skills, a passion for guest relations, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, local attractions, and dining options - Assist with reservations and room assignments - Handle guest complaints or concerns in a professional manner - Process payments and maintain accurate records - Perform night audit duties as needed Requirements: - Previous experience working in a Front Desk or customer service role is preferred - Excellent communication and interpersonal skills - Proficient in using phone systems and computer software - Bilingual or multilingual abilities are a plus - Strong attention to detail and organizational skills - Ability to handle multiple tasks simultaneously - Knowledge of hospitality management principles is beneficial Join our team and enjoy the following benefits: - Competitive pay rates - Opportunities for career advancement in the hospitality industry - Training and development programs to enhance your skills - Employee discounts on hotel accommodations and services If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we encourage you to apply for the Front Desk Agent position. We look forward to reviewing your application.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 8 – 48 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Night shift
Ability to Relocate:
- Sterling Heights, MI 48312: Relocate before starting work (Required)
Work Location: In person
