Address
Form of work
SalaryDuties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest complaints or concerns, escalating to management when necessary
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and provide information about hotel amenities and local attractions
- Maintain a clean and organized Front Desk area
Qualifications:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using phone systems and basic computer software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling guest information
- Previous experience in a similar role is preferred, but not required
Please note that this position may require working evenings, weekends, and holidays.
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Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overnight shift
Work setting:
- In-person
Ability to commute/relocate:
- Murphysboro, IL 62966: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
