Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
'Requirements`
- Previous experience in hotel or hospitality setting preferred
-Knowledge of Hilton OnQ database is a plus
- Strong customer service skills with a focus on providing exceptional guest experiences
- Excellent communication skills, both verbal and written
- Proficient in phone etiquette and handling multiple phone lines
- Bilingual or multilingual skills are a plus
- Ability to work flexible hours, including nights, weekends, and holidays
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
