Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed.
Responsibilities include (but are not limited to):
- Skate Rental, Front Desk, Ice Monitor
- General customer service – interacting with customers, answering phones, program registrations
- Maintain cleanliness of the facility
- Ensuring the safety and satisfaction of our guests using excellent customer service skills
- Must be 16 or older with a worker’s permit
- Must have reliable transportation to and from work
- Must be working towards or possess a high school diploma or equivalent
- Must have weekend and week night availability
- Must have excellent communication, problem solving, and organizational skills
- Must be able to grasp concepts quickly and be able to work well under pressure
- Knowledge of figure skating and hockey is helpful but not necessary