- Interview members to obtain facts, feedback, and information pertaining to fraud cases or events. Attempt to work out repayment and follow up when needed.
- Build, prepare, and present case files for law enforcement according to procedural expectations. Maintain all appropriate records.
- Liaise with police, FBI, Secret Service, Postal Inspectors and various District Attorney offices to ensure movement of case and protection of HVCU’s interests. Maintain positive relationships with law enforcement agencies including local, state, and federal levels.
- Provide testimony in court proceedings on behalf of HVCU as needed.
- Follow up with probation departments to ensure collection of restitution as ordered, when applicable. Process restitution payments and maintain appropriate records.
- Consistently contribute to the Credit Union’s initiative of continuous improvement by communicating suggestions that enhance revenue, reduce expenses, creates lean efficiencies and / or streamlines and improves operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate is required.
- Minimum 2 years experience with direct or indirect fraud investigations in a financial services setting is required.
- Minimum 2 years experience working fraud cases with law enforcement agencies is required.
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
Salary Range: G20 $33.75 -$40.89 Hourly