At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview:

MCU is seeking a dedicated, hardworking, analytical candidate with a proven track record of performance and results-oriented thinking to join the team. The selected candidate will be responsible for a wide range of duties related to detection, prevention and mitigation of emerging fraud trends from all channels. This position relies heavily on analytical and problem solving abilities, including the keen sense to recognize non-obvious patterns, analyze data sets and work closely with internal teams and stakeholders to recommend solutions in this ever changing fraud environment.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Review and critically analyze alerts and information from various systems pertaining to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Unjust Enrichments, Internal Investigations, Inquiry cases and Other Losses for disposition and escalation.
• Perform investigative practices to include but not limited to: complying with regulatory requirements, conduct interviews, compile documentation and evidence, and develop initial investigative reports in the case management system for further investigation by the appropriate fraud investigator(s).
• Contact members and/or branch personnel regarding fraud claims.
• Identify new and emerging fraud trends and patterns and report findings to the Investigations Manager
• Develop, recommend and deploy counter measures and analyze impact for FCI regarding omni-channel fraud
• Proactively seek to improve efficiency, reduce and mitigate losses.
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to Investigations Manager to enhance controls.
• Ensure quality, uniformity and compliance with regulations throughout the MCU footprint and adhere to standard operating procedures for the Financial Crimes & Intelligence.
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization.
• Review daily accomplishments of new/special projects to meet expected deadlines
• Be a valuable contributor to influence operational best practices with the FCI.
• Perform other duties as required

Requirements:

• Experienced analyst in the financial industry

• Omni- channel experience to include but not limited to ACH, Wire, Check Fraud, Identity Theft, etc.

• Bachelor’s degree in Criminal Justice, Business, or Accounting, related field or work experience required

• Industry recognized certifications, (I.e. - CFE, is a plus but not required)
• Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance issues.
• Flexible hours as required.
• The ability to maintain confidential information.
• Proven initiative to be a self-starter and proactive approach.
• Professional appearance demeanor.
• Must be able to demonstrate a team mentality.

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace an environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.