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Form of workMLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.
MLGW recognizes that our greatest assets are our employees and value diversity, equity, and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.
MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
The essential job responsibilities of the Foreman 2- Customer Service will reports to Supervisor. Foreman 2-Customer Service will train and oversee employees engage in the installation, maintenance and testing of industrial, commercial, and residential electric/ electronic metering equipment; inspect Electric Metering equipment installations. Coordinate, schedule, and assign the installation, testing, calibrating, and maintenance of residential, commercial/ industrial electric/ electronic meters, meter sockets, pulse relays, mechanical and electronic recorders, and telephone equipment; installation of electronic demand pulse initiators/ recorders, etc.; and investigation of high/ low consumption/ demand of electricity. Make work inspections to ensure an adequate quantity/ quality of work is achieved; provide information and instructions to subordinates/ various parties. Perform load surveys and meter trace-outs. Maintain records on meter installations/ test; schedule routine/ sample meter changes outs/ field tests and customer outages as needed. Enter and retrieve data utilizing computer equipment; and prepare necessary paperwork such as text/ work orders, requisitions, time, and mileage sheets, etc. Keep abreast of changes in MLGW electric service policies and local/ national electric codes. Responsible for the operation of Electric Meter Field Operations; and safe work practices of subordinates. Operate Division vehicle/ radio. Perform other duties as directed.
Qualification Requirements:
To perform the Foreman 2, Customer Service - Electric Meter Shop role, you must:
-High School Diploma or General Education Development. -Must have 2-4 years of journeyman level experience in industrial, commercial, and residential electric/ electronic meter installation, maintenance, and testing. -Must successfully complete assessment Center Exercises, Level II. -Must have an occupationally significant combination of ability to apply principles of electrical theory and power systems; ability to plan and assign duties to subordinate; leadership ability; ability to communicate effectively orally and in writing; ability to maintain harmony in working relationships and among workers: ability to demonstrate efficient technical "know-how"; and initiative and drive. -Must have a valid driver's license from state of residence.
Physical Working Conditions: Works outside majority of time. Subject to hazards of fire, explosion, asphyxiation, falls, electrical shock, exposure to high pressure gas and working around new construction.
