Food Truck Attendant

The Food Truck Cook sells, prepares, and serves food and beverages to guests.

Essential Functions:

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.

• Provides outstanding customer service to all customers and the general public.

• Prepares, cooks, and serves food in a prompt, courteous and timely manner.

• Operates a point of sale (POS) system and accounts for daily sales while following cash control procedures.

• Follows all health and safety requirements of the Cuyahoga County Health Department and state regulations.

• Ensures the serving area (i.e., restaurant, bar area, and kitchen) is clean, well-organized, and presentable in compliance with the Board of Health Standards.

• Performs inventory control: completes weekly inventory sheets and daily restocking of product/supplies.

• May include beverage cart duties, working a concession trailer at various park events, and catered events.

• Performs opening and closing procedures as directed.

• Incumbent is eligible to receive tips as authorized compensation in accordance with Park District tip policy when performing direct customer food-service functions (e.g., waiting tables, working food concession counter).

• Assists patrons in the safe use of equipment and areas and enforces rules related to safety, conduct, and equipment at applicable locations.

• Keeps direct supervisor promptly informed of key/significant issues or concerns.

• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.

• Greets all customers and answers questions; responds to inquiries from employees, customers and refers, when necessary, to appropriate staff.

• Performs related duties as assigned or apparent.

• Prior food service experience preferred.
• Must complete ServSafe program.
• Must be age 16 or older.
• Basic working knowledge of food and beverage service including cooking and food preparation.
• Basic math skills and ability to accurately count and handle money.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.