Food Service Director

El Paso, TX

Full-Time

Salary: $75k

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Leadership

•    Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance 

•    Ensure Food Services appropriately connects to the Executional Framework 

•    Coach employees by creating a shared understanding about what needs to be achieved and how to execute

•    Reward and recognize employees

•    Ensure safety and sanitation standards in all operations

Client Relationship

•    Identify client needs and effectively communicate operational progress

Financial Performance

•    Adopt Client process and systems

•    Build revenue and manage budget, including cost controls regarding food, beverage and labor

•    Ensure the completion and maintenance of P&L statements

•    Achieve food and labor targets

•    Manage resources to ensure quality and cost control within budgetary guidelines

Productivity

•    Implement and maintain Client agenda for both labor and food initiatives

•    Create value through efficient operations, appropriate cost controls and profit management

•    Full compliance with Operational Excellence fundamentals, including food and labor

•    Direct and oversee operations related to production, distribution and Food Service

Compliance

•    Maintain a safe and healthy environment for clients, customers and employees

•    Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities  

•    Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development

•    Develops operational component forecasts and can explain variances.  Responsible for components accounting functions.

•    Ensures that requirements for appropriate sanitation and safety levels in respective areas are met

•    Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training

•    Recruits, hires, develops and retains front line team.

•    Conducts period inventory

•    Maintains records to comply with company, government and accrediting agency standards

•    Interacts with Client Management and maintains effective client and customer relations at all levels with client organization

•    May participate in sales process and negotiation of contracts

•    Looks for opportunities to implement new products and services which support sales growth and client retention

 Additional Responsibilities

•    Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)

•    Develop and implement Food Service plans aligned with the client's mission and vision, to include sustainable practice

•    Developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Required Qualifications:

•    Requires at least 1-3 years of Food Service leadership experience 

•    Requires a bachelor’s degree

•    Strong communication skills  

•    Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships

•    Ability to demonstrate excellent customer service using the company's standard model 

•    Ability to maintain an effective working relationship with other departments to a unified Food Service experience for all customers

•    Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. 

•    Must be able to stand for extended periods of time.