Food Service Director

Job Description

Position: Food Service Director

Supervisor: Community Services Administrator

Division: Community Services

Department: Employee Dining Room

Responsibilities:

Perform managerial and supervisory duties operating a facility Food Service program whereas meals are prepared, delivered, or served to the elderly community and other eligible individuals, and employees. Ensure the highest level of quality and nutritional value consistency, service, and guest satisfaction while maintaining and operating within the program budget. The Food Service Director is responsible for the daily operation of the facility Food Service program. They will direct staff to ensure that customers are satisfied with their dining experience and the program is within budget. This position will oversee all aspects of Food Services at Kickapoo Traditional Tribe of Texas (employee dining room, education and Foster Care) when needed.

Essential Duties and responsibilities include the following:

· Prepares, analyzes and explains cost and revenue analysis reports.

· Maintains sanitary conditions in all food preparation areas.

· Complies with facility safety programs to minimize employee injury, including proper handling procedures and temperature requirements.

· Maintains labor cost objectives by adhering to labor standards.

· Maintains change bank at exact amounts; documents weekly bank counts.

· Hires, trains, supervises and schedules food and beverage staff in accordance with facility needs, productivity and service standards.

· Provide assistance and instruction to employees and makes routine hiring decisions.

· Responsible for developing, planning, coordinating and ordering for all appropriate menus ensuring that menus fit the needs of the community.

· Ensures menus are documented and distributed, with disclaimer for subject to change.

· Ensures policies and procedures for Food Services and kitchen staff are reviewed and updated as required to ensure high quality operations and Food Services

· Utilizes computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing efficiency.

· Observe food and beverage outlet operations and take needed action to ensure standards of product presentation and service are being maintained. Taste test food and beverage products for consistency.

· Oversee the size of food portions and preparation quantities to ensure minimal food waste and the grant(s) compliance.

· Responsible for placing weekly food orders (or overseeing designated staff) for all meals provided through the kitchens and Food Services programs.

· Oversees the proper maintenance of inventory and review all reports in accordance to the Standard Operating Procedures and Grant Requirements.

· Tracks the funds distribution for all Food Services and costs and insure compliance for federal, local, and general funding sources.

· Oversees the Nutrition Services Incentive Program for meals provided to the Elder Nutrition Program within the Tribal Community and maintains all records for auditing purposes.

· Provides updated grant reports for all grants related to Food Services included but not limited to CACFP, Summer Food Program, and the Elder Nutrition Program.

· Oversees the delivery service to all disabled individuals while following all criteria stated in the American Older Adults Act.

· Participates in tracking sales with daily reporting including but not limited to delivery sales, nutrition sales, and employee dining room sales.

· Ensures that Quality Standards and Services are maintained for Property, Product, and People.

· Communicates with management to ensure proper operating procedures are complying. Recommend and disciplinary actions for staff who fail to adhere to policies, procedures, or compliance reporting requirements.

· Makes recommendations and completes budget request plans in the development of annual Food and Beverage budget and periodic forecasts for the facility, Tribal community centers and current educational programs at KTTT.

· Develops budget recommendations, estimates food and equipment costs to maintain budgetary control. Conducts the departmental operational audits and assists in developing corrective action plans as required to ensure high quality personnel performance and Food Services

· Ability to manage budget and personnel.

· Manges by providing constructive feedback in order to reward, coach, correct and motivate employees.

· Schedule coverage for staff during Tribal Leave periods, and other Leave Of Absence (LOA).

· Oversees the arrangement of certifications for all staff members under Food Service Director’s supervision to ensure compliance and safety in the area of Food Services

· Oversees equipment maintenance and requests equipment repairs or replacement.

· Investigate and resolve complaints regarding food quality, service or accommodations.

· Perform other duties as assigned or requested by immediate supervisor.

Knowledge, skills and abilities for the position:

· Ability to manage food cost and budgets.

· Ability to proficiently operate a personal computer, calculator, copy and fax machine, phone, portable radio and automobile.

· Mathematics: Ability to perform simple arithmetic for time-keeping and counting calculations.

· Language & Communication: Ability to read, write, speak and understand English, and communicate effectively with others.

· Ability to understand, provide and follow written and verbal direction.

· Attention to detail and accuracy to ensure that food is prepared and presented in an acceptable manner.

· Ability to manage and maintain security of confidential data and information.

· Ability to exercise independent and sound judgment.

· Cultural awareness of and sensitivity to Kickapoo traditions, religious beliefs and way of life.

· Must have thorough knowledge of all food & beverage operating departments.

Supervision exercised:

This position does carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Education/experience requirements:

Minimum Qualifications: High School diploma required with post-secondary Food Service education; and any combination equivalent to: 3 years previous Food & Beverage management experience with a restaurant organization, 2-3 years’ previous supervisory experience.

Preferred Qualifications: Associates degree in hospitality/dietetics. Previous work-related experience is preferred.

Native American preference is observed:

KTTT recognizes preference for KTTT tribal members and qualified Native American tribal members including preferential treatment in recruitment, hiring, promotions, layoffs and reductions in force so long as they meet minimum job qualifications.

Special certification required:

Must have a valid Texas State Driver’s license and must be insurable.

Must adhere to Personnel Policies and Alcohol Policies.

Food Handlers / Food Safety Manager Certification.

Physical activities:

The employee frequently is required to reach with hands and arms.

The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 50 pounds, and sometimes lift and/ or move more than 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

The employee must be able to communicate effectively in person or using telecommunications equipment.

The employee must have a normal range of hearing and be able to talk.

The employee must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.

Work environment:

Lighted, ventilated and temperature controlled indoor environment.

While performing the duties of this job, the employee occasionally works in outside weather conditions.

Will work near or with food preparation equipment. May occasionally work with toxic chemicals such as degreasers and sprays.

The noise level in the work environment is usually moderate while indoors and moderately loud when in the field.

The work environment can occasionally be stressful.

AVAILABILITY

The employee will work Monday through Friday 8:00 am to 5:00 pm but may need to work nights, weekends, holidays and/or extended hours if required; may also be required to work during the time of a natural disaster or be on call during disasters and/or other catastrophic events

Background Check

Requires successful completion of a background investigation that includes a fingerprint based criminal history search.

Name-Based Criminal Background Check with Texas Department of Public Safety

Department of Family & Protective Services Central Registry Check

Out-of-State Central Registry Check (if applicable)

Fingerprint-Based Criminal Background Check with Federal Bureau of Investigation and Texas Department of Public Safety.

Background Check with Sex Offender Registry

Disclaimer:

Employment in this position is at will, which means that employment may be terminated at any time by the employer or employee without cause or notice.

The above statements are intended to describe the general nature and level or work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Type: Full-time

Pay: From $39.71 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Supervising experience: 3 years (Preferred)

Ability to Commute:

• Eagle Pass, TX 78852 (Required)

Ability to Relocate:

• Eagle Pass, TX 78852: Relocate before starting work (Required)

Work Location: In person