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SalaryRole:Food Server takes food and/or beverage orders and serves customers in a pleasant and timely manner, according to Company standards; and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
SKILLS/QUALIFICATIONS:
- Must be 21 years of age,
- 1 year of hotel server experience,
- Must possess a positive attitude and work well with other associates.
REQUIRED CERTIFICATE/LICENSE:
- Valid Clark County Health Card
- Valid Las Vegas Alcohol Awareness Card.
MAJOR JOB DUTIES:Duties include, but are not limited, to the following:
- Maintain guest focus while performing duties
- Organizes, cleans and maintains beverage station, side stations and proper storage areas and all supplies that support daily duties.
- Take food and/or beverage orders from dining guest
- Serve food, alcoholic and non-alcoholic drinks consistent with the Company’s standards.
- Depending on the food outlet, may record food and drink orders accurately into the micros system to present to the guest for payment.
- Answer all questions about menu or the Buffet line
- Checks all food and beverage orders prior to serving to the guest.
- Request identification when in question of guest age when ordering alcoholic drinks
- Follow directions and ask questions for clarification
- Perform side work, restock supplies as needed to service the guest throughout work shift
- Associate is expected to carry out, within their capabilities, all reasonable requests by management.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a casino restaurant on the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. Must be able to work in an indoor environment. The noise level in the work environment is usually moderate. When near the casino floor, the noise level may be increased to loud. A casino environment typically allows smoking.
- Interacts with management, fellow Associates and/or guests.
- Ability to verbally communicate effectively with guests and coworkers
- Requires prolonged standing and mobility.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering items weighing up to 40 lbs.
- Requires lifting items weighing up to 30 lbs.
- Prolonged periods of standing and/or walking (five hours or more)
- Requires eye/hand coordination.
- May require use of standard office equipment. (Micros System)
- May require basic math.
- Requires the ability to distinguish letters, numbers and symbols.
- Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
- Exposure to cleaning chemicals
