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Form of workGENERAL DESCRIPTION / PRIMARY PURPOSE:
The position is responsible for managing the FSQA program for the value-added manufacturing facilities. The FSQA Manager works as a liaison between customers and internal business teams to ensure all regulatory, 3rd Party and Dole quality & Food Safety standards are met or exceeded.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:
Ensure compliance with Federal (FDA and USDA for facilities with RTE salad bowls with animal protein), State and local regulations.
Responsible for managing customer and consumer Food Safety and quality complaints including investigations, data analysis/trending and responding to complaints.
Ensure all Dole manufacturing facilities follow Dole quality and Food Safety requirements.
Maintain the Food Safety and HACCP plans for the facility.
Identify areas of microbial risk and ensure corrective actions are implemented.
Provide internal and external quality & Food Safety training.
Manage, implement, maintain quality & Food Safety related policies.
Supervise and train salaried and hourly employees within the FSQA departments.
Act as liaison with federal and state agencies to ensure compliance with regulatory issues.
Must be willing to travel to any of Dole value-added manufacturing facilities, as needed.
Ensure customer requests related to quality & Food Safety are completed appropriately and timely.
Prepare and manage department budgets.
Follow all Food Safety requirements and GMP's as applicable for this position.
Evaluate and recommend new processes that will increase efficiencies for the business.
Ensure the FSQA department follows compliance with third party auditing schemes.
Leverage internal and external data to drive continuous improvement.
Serve as a resource for equipment commissioning & decommissioning activities.
Other duties as assigned.
