Address
Form of work**Please Note: Schedule is Tuesday - Friday, 8:00am-7:00pm, and work occasional Saturdays***
POSITION SUMMARY:
Under the Direction of the Food Pantry Supervisor of the Necessities of Life Program (NOLP), promote access to food and nutrition education services to people with HIV through the recruitment and coordination of volunteers, recruitment and engagement of clients, and food distribution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for the recruitment, retention, and collection of all volunteer documents that includes processing and electronically filing.
- Assess volunteers' skills, interests, availability, etc., match volunteers with appropriate placements and maintain a roster of NOLP volunteers
- Develop and maintain volunteer resources information and protocols including orientation, policies and procedure documents and volunteer related program publications
- Create and manage volunteer development and quality assurance questionnaires used by Volunteer Resources
- Participate in community meetings to promote NOLP services
- Engage community partners to assess opportunities to recruit new clients to NOLP
- Participate in program Outreach Meetings to support the recruit new clients and track progress.
- Assist clients with completion of NOLP application forms and related paperwork and data entry.
- Assist with Food Pantry distributions as needed.
- Acts as a liaison with agencies that host NOLP food distribution sites in the collection and reporting of client-level data.
- Enter client-level data into Casewatch
- Collect, process and electronically file client level paperwork that includes enrollment forms and shopping vouchers.
- Participate in program quality management processes.
- Participate in events that promote gain of knowledge to support good health outcomes for NOLP's clients.
- Assist with the completion of monthly reports.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High School diploma (or GED equivalent) required. Bachelor's degree in health education or a human services related major/minor preferred. Previous experience in social services preferred. Fluent in Spanish language preferred.
Knowledge of:
Word processing, database operations, spreadsheets, PowerPoint and internet searches.
Ability to:
Communicate effectively with a diverse population. Identify and update community resources; operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines. Demonstrate exemplary customer service with an emphasis on engaging clients and service providers.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 50 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver's license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran
