Food & Beverage Training Manager - Fine Dining

Company Description

 

Job Description

• Researches and designs training materials for the classroom/on the job/computer based training. 
• Identify appropriate methods and models for learning goals, methodology, and learner needs to develop and implement training programs and materials for hourly and management staff. Work on projects teams or alone, developing engaging and effective online or classroom course material within budgets and time restraints.
• Consults with subject matter expert to capture training and development goals for staff. Identify learner needs, analyze, and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective format and/or program.
• Interpret a variety of needs analysis. Interpret data and recommend procedures and solutions for effective learning and instruction. Create and format job aids.
• Create, edit, and update department handbooks.
• Produce online instruction or study guides, instructor guides, student texts and workbooks.

Qualifications

• Experience in Food and Beverage or hospitality industry with the ability to relate and support a high level of guest service focus.
• Experience in high volume Fine Dining is preferred.
• Demonstrated ability to create engaging learning that includes instructor led, classroom, and on the job approaches that achieve measurable results. Knowledge and use of standard English, correct grammar, and ability to edit detailed documents.
• Strong organizational skills. Strong interpersonal, written, and verbal communication skills. 
• Ability to prioritize multiple projects to achieve deadlines and desired results. PC skills including Word, PowerPoint, Excel, Publisher and Illustrator and ability to create graphs, photos, sound, charts, graphics, etc., in these applications.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.