Flatbed Truck Dispatcher

A dispatcher is responsible for:

• Coordinating and managing the pickup and delivery of ground-transported cargo;
• Negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance;
• Fulfill an administrative role by filing the appropriate paperwork, monitoring driver progress, Processing orders, and managing driver concerns.

Daily duties:

• Lead the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates;
• Conduct load picks up, transit, and delivery by following DOT and company high safety standards;
• Update and input equipment and load-related information in corporate CRM (software), google drive, and loading board;
• Oversee and control cargo loading and securement;
• Build and maintain relationships with freight brokers and customers;
• Take on the responsibility of booking the most efficient loads to remain cost/profit effective as a company;
• Follow company policies and procedures;
• Resolve freight-related problems both internal and external with brokers/shippers to increase customer satisfaction;
• Communicate with coworkers, to schedule a truck at the location in case of a breakdown.

Schedule: 

Monday - Friday : 8am - 5pm

Saturdays : 11am - 2pm