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Form of work
SalaryJoin the Club Pilates team and enter into a positive, supportive environment that values hard work and integrity. Our company provides new employee training and continuing education to ensure that you have the support you need at work. With dedication and a willingness to learn, you will have the opportunity for exponential growth.
Values
- Integrity – The foundation of our business is built on honesty and trust, loyalty and dedication to the company, our members and to each other.
- Family – We are a loyal Club Pilates team working together with passion as we bring the benefits of Pilates to our external community. We feel a connection with each other and our members through open communication and support.
- Passion – This is our driving force. It is at the heart of everything we do. The knowledge that we are impacting people in a positive way empowers everyone on our team.
- Professionalism – Working in an organized and productive manner to achieve results and exceed sales goals.
Skills
- Energetic and outgoing personality
- Excellent sales, communication and customer service skills
- Professional and effective communication
- Computer proficiency
- Professional, punctual, reliable, neat and organized
- Strong attention to detail
- Highly dependable and trustworthy
- Passion for fitness and a healthy lifestyle
- Goal-oriented with an ability to achieve sales in membership, retail, and private training
- Strong desire to learn and open to feedback
Responsibilities:
- Provide exceptional level of customer service to prospects and members
- Create an environment of support and encouragement
- Greet members, manage class check-ins, announce monthly promotions
- Contact prospects via face-to-face, phone, text and email communication
- Engage with prospects to determine fitness goals, develop rapport and book intro classes
- Sell memberships; learn and understand the options, effectively communicate them to prospects, overcome objections and close sale
- Help onboard new members
- Provide assistance and information on product features and membership details
- Become proficient with the client management software to troubleshoot member account inquiries and issues including class credits, billing details, cancellations, upgrades and downgrades, etc.
- Enforce Club Pilates policies and procedures
- Engage members in Retail to increase sales
- Develop sales skills through consistent training and roleplaying
- Participate in grassroots marketing and community outreach events
- Maintain cleanliness and organization of studio
Compensation & Perks:
- This position is paid hourly plus sales commission
- Free Pilates classes available to all employees outside of work hours
- Potential for growth within the studios including additional sales and management roles
Job Type: Part-time
Ideal Availability: Sunday 7:30am - 1pm, Wednesday 4pm - 9:30pm, Thursday 2pm-9:30pm or 5:30am-2pm, Friday 5:30am-2pm
Job Type: Part-time
Pay: Up to $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Compensation package:
- Commission pay
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please provide your working availability.
Experience:
- Fitness sales: 1 year (Preferred)
- Sales: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
