Fitness Membership Sales Associate

Our busy fitness studio is looking for an energetic fitness sales assistant with great customer service skills. You should be enthusiastic about health and fitness and flourish in a setting that encourages you to achieve personal and team objectives. Our ideal applicant has at least a year of sales commissioned experience and can jump in and familiarize yourself with our health programs and workout equipment. You'll need to prospect for customers by using methods like telemarketing, community outreach and member referrals. Apply today if you're looking for a career position in the fitness sector where you can leverage your outstanding sales abilities!

$40,000 - $75,000 yearly

• Acquire leads by contacting, messaging, or emailing new potential members by engaging with them at local events or studio walk-ins
• Handle members' issues professionally and objectively, to resolve them through exceptional customer service
• Supervise and manage studio-wide and external promotion campaigns
• Retain long-term clients and expand the studio's member base through sales, onboarding new members, and providing great customer service
• Greet members and guests at the studio, answer phones, and assist the front desk with various tasks

• Prospect leads through a variety of actions such as calling, texting, or emailing potential members and chatting with them at local events or when they walk in!
• Maintain long-term clientele, growing HFACs membership through sales, new member onboarding, and excellence in ongoing service.
• Learn and excel in using HFAC's club software (Club Automation) and CRM software (VFP) to manage workflow and content.
• Provide excellent service to resolve problems and answer questions in a professional, warm, and caring way.
• Work as a member of an overall team. Work especially well with the front desk, business office, fitness team, and management.
• Demonstrate administrative excellence, following and communicating policy, completing paperwork accurately, and accurately representing promotions.

• Preferred candidates will have 1 or more years of experience in sales or a similar related role
• Good organization and time management skills
• High school diploma, GED or equivalent
• Possess excellent computer skills, especially MS Office - Word, Excel, and Powerpoint
• You must have previous customer service experience for this position

• Strong desire to achieve and surpass production targets.
• Outstanding organizational skills and time management.
• Must be CPR/First Aid certified or receive certification within 60 days.

HFAC is a Wellness Community, deeply committed to supporting each person’s unique journey of health. Owned & managed by a local family business, HFAC has a long-term history & vision that prioritizes whole-person health, business health, & culture first. HFAC especially loves families and is passionate about instilling a love of healthy activity in all ages and people.

As an established independent Club, HFAC has the flexibility to adapt & innovate. New hybrid resources, mental well-being emphasis & behavioral health tools are here to stay as an integrated part of membership. Our award-winning facility is a deeply valued part of HFAC Members’ lives. Filled with natural light, broad amenities & abundant equipment, there is something for everyone. Plus, it just keeps getting better with ongoing investment. What really makes HFAC special is the people. Come be a key part of something truly special!