Job duties:
- The FI/SNAP Interview Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes [ESAP (Elderly Simplified Application Project)] and [SCCAP (South Carolina Combined Application Project)], and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
- Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
- Processes all SNAP, TANF, ESAP, and SCCAP applications by determining eligibility and authorizing benefits if applicable.
- Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events and/or activities that may affect clients continued eligibility for benefits.
- Identifies and documents over-payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
- Participates in all Economic Services require trainings and supervisory meetings and/or staffing's as required.
- Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
Agency Requirements:
A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional, administration, or general business administration.
A Bachelor’s Degree may be substituted for the required program experience.
A valid drivers license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
DIVISION: Economic Services / Aiken County