Firmwide Control Programs Associate

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. As part of the firmwide (FW) Control Management team, you will be a member of an agile, future focused, and collaborative team that manages key Control Programs across JPMorgan. Every day, we collectively use our diverse skill sets, backgrounds, and experiences to bring innovative, solutions-oriented ideas to an ever-changing environment. Join our team today!

As an Associate in the firmwide Control Management team, reporting to the team lead, you will have the opportunity to get exposed to, manage risks, create impact, and contribute to the several key Control Programs managed by our team. These programs include Electronic Communications ("E-Comms"), New Business Initiative Approval ("NBIA"), Product and Service Change Management ("PSCM") Program, Environmental, Social & Governance (ESG) controls, and Employee Designations. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, you'll work with cross-disciplinary teams to build creative and innovative solutions, and you'll have the opportunity to grow your career, and master new skills for the future.

Job responsibilities:

• E-Communications: The Firmwide Electronic Communications ("E-Comms") Team manages JPM's e-comm related control framework across all Lines of Business and Functions. With the expansion of remote working arrangements and the growing use of mobile devices in all facets of our daily lives, JPM must continue to ensure that all business-related electronic communications comply with regulatory requirements related to communication surveillance and data retention, as well as keep up with the growing demand for new communication channels (SMS, group-chat and other innovative messengers).
• NBIA: The Firmwide New Business Initiative Approval ("NBIA") Program provides a consistent framework to effectively assess and understand the risks associated with launching innovative new products and services. Program's core responsibilities include managing the NBIA framework, collaborative SNBIA application, and relationships with functional and business partners, as well as regulators and auditors.
• PSCM: Product and Service Change Management ("PSCM") Program owns firmwide standard that dictates minimum standards for LOBs to manage and risk assess product and service changes that are not material enough for the NBIA program.
• Environmental, Social & Governance: The Firmwide ESG Controls Hub, has overall responsibility for the ESG Products & Services, and Transactions Standard and the ESG Control Management Framework.
• Designations: The FW Controls team coordinates ensuring LOBs and Corporate Functions accurately maintain various employee designations. Accuracy of certain designations is critical, as they are typically used to drive various business or compliance-related requirements.
• Supporting team leads with setting and executing the global program strategy; and refining existing processes to ensure they remain best-in-class by soliciting and incorporating stakeholder feedback, as appropriate.
• Assisting with ensuring compliance with all regulatory requirements
• Supporting the team lead by becoming a Subject Matter Expert on the related controls; this will include supporting focused interactions with JPM's senior leadership, all lines of business, functions, auditors, and regulators.
• Supporting the team lead with managing the firmwide policies and procedures governing these programs and ensuring compliance with all JPM documentation standards
• Assisting with reporting needs and partnering with application development teams to ensure that reports and applications meet customer needs.
• Navigating a diverse organization with competing priorities, and influencing staff at all levels of the organization

• Bachelor's degree or equivalent experience required
• High level of professionalism, detail oriented, strong organizational and multi-tasking skills
• Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility
• Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization
• Strong presentation skills - both verbal and written; ability to drive presentations (preparation / presentation)
• Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Work independently as well as part of a team; Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Excellent MS Office skills (Excel, PowerPoint, Word, Visio) and SharePoint

• 2+ years of financial service experience in controls, audit, risk management, or compliance preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Jersey City,NJ $85,500.00 - $130,000.00 / year