Fine Dining Restaurant Manager - Restaurant

Fine-Dining Restaurant

We are looking for a Fine-Dining Restaurant Manager to lead under our General and Assistant General Managers. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant dining experiences.

Benefits

• 401k
• Insurance: Medical, Dental, and Vision
• PTO
• Potential Weekly and Annual Bonus

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, supplies, and products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices & brand standards
• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role
• Familiarity with restaurant management software such as Toast POS, Sevenrooms, 7Shifts, and Chef Works
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills
• BS degree in Business Administration; hospitality management or culinary schooling is a plus

Working at Chef Adrianne' Vineyard Restaurant and Bar

• Health insurance