Job Description
Positions Summary:Manage a team of culinary employees to provide a fine dining experience for our guests. Ensure that all food products, produced and served adhere to the company standards of quality.
Job Title: Specialty Chef - Duke's Chophouse
Department: Food Beverage
Reports To: Assistant Director - F B
FSLA Designation: Exempt
License Type: Non-Gaming
Essential Job Functions:
Qualifications:
Job Description Continued
Working Conditions:
Positions Summary:Manage a team of culinary employees to provide a fine dining experience for our guests. Ensure that all food products, produced and served adhere to the company standards of quality.
Job Title: Specialty Chef - Duke's Chophouse
Department: Food Beverage
Reports To: Assistant Director - F B
FSLA Designation: Exempt
License Type: Non-Gaming
Essential Job Functions:
- Provide prompt, friendly, and courteous service of food and beverage to all our guests
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
- Evaluate, reward and hold kitchen personnel accountable as appropriate
- Oversee the training of kitchen personnel in property and department rules, policies and procedures
- Train kitchen personnel in food production principles and practices
- Establish quality standards for all menu items and for food production practices
- Plan and price menus
- Establish portion sizes and standards of service for all menu items
- Maintain clean work areas, utensils, and equipment
- Prepare food in a safe manner dictated by company standards and policies
- Schedule kitchen employees in conjunction with business forecasts and predetermined budget
- Maintain payroll records for submission to payroll department
- Control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures
- Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery
- Attend all necessary training meetings
- Assist in other projects, as directed
- Relay all guest complaints and or compliments to manager or supervisor on duty
- Responsible for creating and maintaining a safe working environment
- Provide exceptional customer service to all patrons and always communicate in a pleasant, friendly and professional manner
- Maintains a professional work environment with supervisors and staff
- Meet the attendance guidelines of the job and adheres to regulatory, departmental, and company policies
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- All other duties as assigned
Qualifications:
- A minimum of three years in a food preparation position
- Computer knowledge a plus
- Must have successfully completed and maintain certification in Food Sanitation Management within 120 days of employment.
- Previous customer service experience preferred
- Must possess excellent communication skills
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must be able to be approved for and maintain a valid gaming license
- Must be able to read, write, speak and understand English
- Must be able to respond to visual and aural cues
- Work nights, weekends and holidays as required
- Employment is contingent upon a favorable outcome of a background investigation and drug screening
- Ability to communicate with Team members and guests
- Ability to be a TEAM player
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
Job Description Continued
Working Conditions:
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift and lift up to 25 pounds
- Frequently required to stoop, crouch or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
- Exposure to smoke filled environment and high noise level