Financial Compliance Operations Investigator

We are seeking a highly motivated, organized and detail-oriented Financial Compliance Operations Investigator to assist the first line of defense on the Transaction Monitoring Team. The Transaction Monitoring team manages reviews of platform transaction activity for potential red flag identification and regulatory reporting. The Financial Compliance Operations Investigator will be reporting to the Transaction Monitoring Team Lead and will be acting as a point of escalation and a subject matter expert. You will work collaboratively with other members of the Transaction Monitoring Team, Payments Compliance teams, as well as cross-functional stakeholders including but not limited to Legal, Product, Engineering, Risk, and Finance. This role will require the validation of investigations into customer activities across multiple platforms to identify any potential transaction risks, ensuring appropriate actions were taken on accounts, accuracy, and completeness of documented findings, and escalating any material risks to management. You will be expected to review or conduct ad hoc investigations; and support Transaction Monitoring projects, as necessary, to help create innovative and scalable Transaction Monitoring processes and systems. In addition, you will help the Financial Compliance Operations Team ensure compliance with policies, procedures, and internal controls.

• Promote a culture of compliance and ensure efficient and effective risk and compliance management practices are adhered to.
• Ensure Transaction Monitoring case determinations are appropriately made, fully supported, and clearly documented.
• Apply thorough investigative techniques in reviewing Transaction Monitoring cases for our products, which may lead to regulatory report filings.
• Validate Suspicious Activity Report (SAR) and/or Suspicious Transaction Report (STR) forms against internal documentation and supporting evidence for accuracy prior to filing with FinCEN.
• Apply analytic techniques to complex cases to make logical and supported recommendations.
• Produce timely and accurate information for Transaction Monitoring Team Lead or management team to assist in decision-making processes, including escalating any investigative issues or program gaps.
• Support ad-hoc investigations and projects, as needed.
• Provide insights and recommendations on improving quality or how to reach optimal efficiency in current processes.
• You are an advocate for Financial Compliance Operations, who will carry and drive the FinCom care culture with your colleagues and within your team.

• 3+ years’ experience in compliance or internal control function at a financial services organization.
• Experience managing daily case assignments.
• Experience conducting AML Transaction Monitoring investigations, including SAR filing responsibilities, with a proven record of high productivity and quality.
• BA/BS degree.

• Experience in Fintech/Payments space.
• Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) certifications, or similar.
• Experience communicating to different levels in an organization.
• Experience working in a team environment with a track record of building relationships and working collaboratively.
• Experience working on an AML Operations team, with a track record of high-quality performance and productivity.