Financial Aid Operations Processor

A. POSITION PURPOSE

This position will be cross-trained and deployed to assist in all technical areas within the Financial Aid Office. These areas may include but are not limited to being responsible for supporting processing of the Alternative and Federal student/parent Loan programs within the Financial Aid Office. This position will also support the processes and procedures for verification of documents required to complete the Financial aid application process of selected students. The position reports to the Director of Operations and Compliance and serves prospective and current undergraduate and graduate students and their families. Provides assistance to the Senior Financial Aid Data Specialist as needed to ensure smooth operation of disbursement and reconciliation processing.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Run all processes in the SCU Workday student database to generate files for transmission to the Department of Education for Financial aid processing.  This may include loan data for changes, cancellations or reinstatements and/or processing mandated reconciliation of state and federal aid.

3. Communicate with students regarding Financial aid requirements and with other departments (Bursar, Credit Counseling, Office of the Registrar, Graduate Schools, and International Student Resource Center) for reports, required budgets, and other information required to complete the file or requisite applications.

C. OTHER OPERATIONAL RESPONSIBILITIES

Review documentation and clear holds as students submit action items.

Assist with student inquiries by phone and in person

Skills: 

Bachelor's degree or 3 + years of experience.

Functional knowledge of Workday Financial Aid or Workday Student environment.

MS office suite, (Excel, Access)

Strong organization skills, attention to details.