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SalaryPRIMARY PURPOSE
The Field Technician III is responsible for performing energy efficiency tasks which may include installations, service and inspections, and/or conducting comprehensive energy audits and assessments to quantify energy consumption. This individual will recommend energy saving practices to customers while educating customers on their usage, installing energy-saving measures as determined by program or contract. This individual will maintain a safe working environment for CMC employees and customers at all times, providing a high level of customer service and education for each service or installation performed. This individual will also serve as a mentor to other Field Technicians.
ESSENTIAL FUNCTIONS
- Conduct detailed audits, assessments or work orders assigned daily as scheduled according to the technical specifications of the program(s).
- Identify potential conservation measures, savings potential and recommend energy efficient technologies as appropriate.
- Provide customer with education sessions and recommendations on energy efficiency measures.
- Perform diagnostic testing, install program measures and perform minor repairs as appropriate by program.
- Manage supplied inventory materials and company issued equipment.
- Assist in job site set-up and clean-up. Treat customer property with the utmost respect, ensuring spaces are left in the same or better condition they were found.
- Troubleshoot issues that may arise during scheduled customer appointments.
- Communicate all existing and potential customer service issues to immediate supervisor in real time.
- Conduct work in compliance with OSHA and company safety procedures.
- Perform other installations or repairs as called for by supervisor.
- Perform other duties as assigned.
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JOB REQUIREMENTS
- High school diploma or equivalent required. Degree preferred or a combination of relevant experience and education necessary.
- Relevant industry certifications as required by program.
- 2-4 years' construction or industry experience preferred.
- Professional energy efficiency training required.
- Excellent time-management and organizational skills.
- Must be able to work well independently and in a team as needed.
- Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
- Valid drivers license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
- Proficient in Microsoft Office Suite.
- Perform the essential functions and physical demands of the position with or without accommodation.
PHYSICAL REQUIREMENTS
- Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
- Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Visual capacity enabling frequent use of computer equipment, operating a motor vehicle and/or heavy equipment.
- Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Work Environment
- Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees.
- Atmospheric conditions such as fumes, odors, dust, gases or poor ventilation.
- Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.
- Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia
