Welcome to Whataburger Careers!
Responsibilities:
- Promotes public facing professional LinkedIn and other social media profiles to market the brand and attract new talent
- Partners with Talent Acquisition Center of Excellence team as needed with surge support for critical openings, recruiting calendar events and recruiting partnerships.
- Sources and reviews resumes and applications for Restaurant Operations positions to determine the most qualified candidates for first interviews
- Prepare and route offer letters in a timely manner, Engage and follow up with the candidate throughout the background, drug test and onboarding process.
- Maintains accurate and thorough records by tracking applicants, interview results, recruiting results, new hire date and wages. Enters data into Applicant Tracking system, as appropriate.
- Analyzes information regarding turnover and hiring statistics. Creates planning reports and data tracking for the Region and communicates information to the Regional HR Manager and Operations Teams. Analyzes data and makes recommendations on ways to reduce turnover and enhance the Family Member experience.
- Reviews hiring needs with Regional HR Manager, Market Leader and Brand Leader to verify individual market needs and projected staffing needs. Assists those individuals by supporting their succession planning goals and by assisting with both external and internal methods of recruitment.
- Attends meetings as needed including but not limited to Semi Annual Business Meetings, Quarterly Business Reviews, Operating Partner Meetings, operations pride rides, early bird, and Recurring Regional calls to obtain staffing needs and provide briefings on the status/progress on high priority staffing needs to Operations Leadership team.
- Reviews, updates, and communicates available recruiting tools for use in Whataburger restaurants.
- Develops and maintains external cooperative relationships with corporate business partners that enable and support performance strategies and organizational effectiveness.
- Provides support and training to restaurant managers on how to legally and effectively source, screen, interview, job shadow, select and retain individuals within their markets.
- Assumes additional responsibilities as assigned.
Education:
- Bachelor’s degree or equivalent work experience required
Experience:
- Experience in contributing to the management of projects is preferred
- 3+ years’ experience preferably in restaurant industry
Knowledge, SKILLS, AND ABILITIES:
- Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)
- Proficiency in - (as applicable) HCM system(s)
- Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
- Ability to work in a team environment
- Working knowledge of employment law relating to employee relations and personnel administration
Professional Certification:
- Professional in Human Resources (PHR) or certified Internet Recruiter (CIR) preferred
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence