Address
Form of work
SalaryWHO WE ARE
Lindblad Expeditions is the pioneer in the Expedition Travel space, from taking the first citizen explorers to Antarctica in 1966, to opening the Galapagos and Easter Island to tourism in 1967, to leading the first tourist expedition through the Northwest Passage in 1984, to launching our innovative partnership with National Geographic in 2004. Now taking nearly 25,000 guests per year to some of the world’s most remote and pristine locations on our fleet of 16 ships, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery”.
The US & Charter Field Staff Scheduler assigns Expedition Leaders, Naturalists, Historians, Cultural Specialists, etc. to all Lindblad Expeditions’ US flagged and Charter vessel departures. This position is responsible for contacting and scheduling Field Staff and collaborating with the Field Staff Department. The US & Charter Field Staff Scheduler also monitors and schedules staff for extensions, working with the respective Land Manager to ensure the extensions are properly staffed. In addition, the US & Charter Field Staff Scheduler assists with various administrative tasks as detailed below.
ESSENTIAL DUTIES
- Schedule and confirm all Field Staff positions for US and Charter fleet ships for all voyages and extensions to meet all staffing certification requirements and natural history needs.
- Facilitate scheduling changes that arise due to ship deployments or itineraries changes, cancellations and last-minute itinerary changes.
- Communicate any last-minute schedule changes to Land Managers, Program Managers, and ships’ staff and crew.
- Work directly with the Director of Field Staff and FS Scheduling and Recruiting Manager to determine ‘big picture’ staffing needs for all itineraries.
- Work with the Field Staff Scheduling and Recruiting Manager and Expedition Development team to schedule land extensions and determine additional staffing needs, pre- and post- voyage.
- Manage and update grids as staff are confirmed.
- Coordinate staff arrival/departure dates to be sure that ship is ready for guest embarkation after shipyard and repositioning voyages.
- Collaborate with the Dive Operations Manager, the Bluewater Field Staff Scheduler, and the Field Staff Scheduling and Recruiting Manager regarding specific staff who fill multiple roles (e.g. Naturalist/Certified Photo Instructors and Undersea Specialists).
- Routinely inform Field Staff Recruiting and Scheduling Manager and Director of Field Staff of any scheduling concerns or conflicts or recruiting needs.
- Collaborate with the Field Staff Coordinator team to ensure all administrative needs and communications are being met.
- Participate in in new staff interviews and provide written feedback in Lever.
- Be proactive to engage with new staff, set them up with Mentors and familiarize yourself with their skill sets.
- Participate in the On-Call Program rotation.
- Assist the Field Staff team with special projects and administrative tasks as needed.
DESIRED SKILLS & EXPERIENCE
- A working understanding of Field Staff roles on ships and the importance of the cultural and natural history programs in the guest experience on a variety of itineraries.
- Ability to develop and maintain strong relationships with Field Staff contractors or employees, and to effectively communicate via email.
- Thorough attention to detail, follow through and ownership of projects.
- Outstanding time management, logistics, prioritization and organizational skills.
- Proficient in Sharepoint, One Drive and the online Microsoft Office Suite.
- Ability to work independently, and also in coordination with others.
- Exceptional communication and interpersonal skills.
- Willing and able to work occasionally outside of the normal business hours as required by business needs, including being on call periodically.
- Occasional travel may be required.
GENERAL
- BA/BS degree preferred.
- Background in the expedition travel industry strongly preferred.
- Experience working aboard LEX expedition vessels strongly preferred.
- General knowledge of natural history and history highlights of the places to which Lindblad-National Geographic travels.
This role is eligible for a 5% annual bonus, based on performance.
OUR BENEFITS
- Travel benefits for employees and their family
- Voyage of Discovery trips for employees to travel as guests
- Health insurance including Medical, Dental, Vision
- 401(k) plan with employer match
- Long-Term Disability, Life & AD&D Insurance
- Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
- Pre-Tax Commuter Benefit
- 7-8 Paid Holidays
- 2-3 Floating Holiday Options (pro-rated per start date)
- Up to 15 days of vacation (pro-rated per anniversary year)
- Parental Leave
- Sick/personal days per city & state ordinance
- Pet Insurance discount
Communication Skills
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate-both in writing and orally-with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
