Field Service Technician

Mobile Repair Mechanic / Technicians are responsible for helping the company provide an excellent and consistent service quality product through proper diagnosis, repair, warranty/non-warranty evaluation, cleaning and documentation of each unit that is entered in our system for repair or refurbishment so that the customer is given an excellent service experience.

Responsibilities:

• Repair all assigned units correctly, safely and efficiently.
• Travel to repair location safely and efficiently.
• Regular Preventative Maintenance (PM) checks on vehicle.
• Accurately document all work performed to each unit on the work order for invoicing.
• Accurately capture all product information including serial number, model number and other required information for the proper filing of warranty claims.
• Clean repaired units.
• Look up parts via computer and order as needed and keep truck properly stocked with parts.
• Regular Inventory counts.

Qualifications:

• Valid driver’s license.
• Ability to use the computer for parts look up.
• Ability to work in a fast-paced environment.
• Walks, stands, bends and squats during the entire shift.
• Ability to move and lift up to 50 lbs. on a frequent basis.

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