Job Description
We are seeking a Generator Field Service Engineer to become an integral part of our team! You will perform duties to ensure the reliability of power generation equipment [generators, engines (diesel, natural gas, methane, propane, etc), automatic transfer switches (ATS), switch gear, and other components and sub systems). A Field Service Engineer is considered to be more experienced than a technician, in that this person can act as a project manager, lead a team of field technicians, provide insights, coaching, and best practices to our field technicians. You will be the lead person to work on complex issues, determining root causes of failure, suggesting proper upgrades for systems and is more engaged the repair, integration, installation, upgrade, and engineering side of Field Service and is less involved with the maintenance side.
Responsibilities:
- Research and design procedures as needed for field projects, safety, and other needs.
- Perform troubleshooting and failure analysis on power generation equipment as well as facilitate repairs
- Communicate with engineers and other team members to identify problems
- Perform work at customer sites (company provided vehicle)
- Perform in depth inspections on equipment
- Engages team members in projects and repairs.
- Assist lead engineers, sales, and project teams with various projects as needed
- Provides assistance to technicians to help resolve issues
- Will travel out of state and overnight stays as needed
- Will be on call
- Other responsibilities and duties as assigned
Qualifications:
- Previous experience in the power generation field
- Must have strong mechanical or electrical troubleshooting skills
- Experience with medium voltage is a plus
- Must have general knowledge on paralleling gear, relays, protective devices and controls.
- Excellent root cause analysis skills
- Ability to work well in teams
- Strong problem solving and critical thinking skills
- ESSA Journeyman certification is preferred
- Can drive a company work truck
- Can pull a trailer as needed
- Can lift 75+ pounds routinely
- Must have own tools (some special tools provided by the company)
- Must have knowledge, be proficient and demonstrate the ability to operate computers and programs such as Microsoft office products, Adobe Acrobat, and others.
- Clean MVR and valid state drivers license
- Clean Background
- Drug Free
Equipment:
Some of the equipment we work on is:
Caterpillar (CAT), Cummins, Onan, Generac, Blue Phoenix, Baldor, Kohler, GE Zenith, ASCO, Olympian, John Deere, FG Wilson, Perkins, Komatsu, MTU, Katolight, Detroit Diesel, Blue Star, GM, Ford, Doosan, Magnum, MQ, Hipower, Eaton, and more. Typical ratings: 1kw - 3500kw, 120/240 single phase - 12,470 three phase
Benefits:
- Medical
- Dental
- Short Term Disability
- Long Term Disability
- Life Insurance
- 401k / Retirement
- Paid Vacation
- Paid Sick and Personal Days
- Company Uniform
- Service Truck
- Cell Phone
- Tablet / Laptop Computer
- Electronic Forms (no paper)
- Fuel Card
- Credit Card
- Other Incentive Programs
- Other Fringe Benefits