Field Service Engineer

Job Purpose

Travel to customer location to diagnose, troubleshoot and repair Steelco equipment utilizing factory training, service manuals and computerized tools.

Key Responsibilities

• Travel to customer location to install diagnose, troubleshoot and repair Steelco equipment utilizing factory training, service manuals and computerized tools.
• Level and adjust equipment to include plumbing, electrical connections
• Install and instruct customers on the proper use of equipment
• Organization and upkeep of company tools and documentation (tools, test equipment, computers and other company items)
• Complete all service calls and warranty documentation in an accurate and timely manner

Requirements

• 100% local daily travel required
• A valid driver's license
• High school diploma or general education degree (GED)
• Knowledge of basic plumbing and electrical skills
• Good computer skills with knowledge of Microsoft Office
• Ability to apply concepts of basic math
• Ability to read, write and comprehend instructions, correspondence, and memos in English
• Ability to multi-task
• Ability to work professionally with colleagues and be a team player
• Ability to manage difficult customer situations
• Must be self-motivated, customer oriented person with excellent communication skills

Working Conditions

• Generally works in hospitals, research facilities and pharmaceutical companies
• May occasionally walk on slippery or uneven surfaces
• On occasion, may use special visual or auditory protective equipment
• Will occasionally climb stairs and work off elevated surfaces

Physical Requirements

• Ability to sit, walk and crawl occasionally
• Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
• Ability to use hands repetitively and power/simple grasp constantly
• Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
• Physical ability to lift, pull and push products up to 50 pounds frequently
• Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
• Ability to carry items up to 6 feet occasionally

Why you might like working here:

• You love autonomy and the accountability for results
• You like working for a family run company, a rapidly growing leader in washer and sterilizers for healthcare, research facility and pharmaceutical.
• A competitive compensation package
• 401k with company match

ABOUT STEELCO

Part of the German Miele Group, Steelco S.p.A. is a leading Italian manufacturer of equipment and systems for washing, disinfection and sterilization of medical instruments in hospitals and other healthcare facilities as well as being an important supplier to the pharmaceutical and Life Science sectors. Steelco offers to its clients complete and customized solutions.

Steelco manufactures devices which are able to:

• reprocess medical devices used in outpatient, surgical and endoscopic environments;
• complete turnkey solution for Clinics and Hospital CSSDs, layout planing, design, automation;
• maintain laboratories and research environments protected against the risk of cross contaminations and to offer productive solutions for the sanitization, sterilization and maintenance of animal rooms;
• serving the global pharma industry with washers and sterilization system, compliant to cGMP documentation and dedicated to production materials and end-products;
• effectively manage the cleansing and sterilization of laboratory glassware through highly versatile solutions.

The wide range of Steelco products, the efficiency and versatility of the solutions provided meet all customer’s specific needs. A strong capacity for innovation together with a deep market and regulation knowledge have led the company to a significant growth trend.

Work Remotely

• No

Job Type: Full-time

Pay: $48,970.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Field service: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Ability to Relocate:

• Dallas-Fort Worth, TX: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: Multiple locations