Field Inspector-Law Compliance Rep 1

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Job Details
Working Title: Field Inspector
Job Class: Law Compliance Representative 1
Agency: Cosmetologist Exam Board

• Who May Apply: Open to all qualified job seekers. This posting may be used to fill multiple vacancies.
• Date Posted : 12/26/2023
• Closing Date : Open until filled. Review of resumes will start after January 10, 2024.
• Hiring Agency/Seniority Unit : Cosmetologist Exam Board / Cosmetologist Exam Bd-AFSCME
• Division/Unit : Cosmetologist Examiners Board / Inspections
• Work Shift/Work Hours : Not Applicable Shift
• Days of Work : Monday - Friday
• Travel Required : Yes
• Salary Range: $18.72 - $25.68 / hourly; $39,087 - $53,619 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 207 - Technical/AFSCME
• Work Area : Board of Cosmetology
• FLSA Status : Nonexempt
• Telework Eligible : No
• Designated in Connect 700 Program for Applicants with Disabilities : Yes/Applications will be reviewed in batches.

Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
The Minnesota Board of Cosmetology (the Board) is dedicated to protecting the health and safety of Minnesota citizens and visitors by regulating the practice of cosmetology. The Board is comprised of seven board members representing each cosmetology license type and the public. Board staff is comprised of five divisions and more than 25 employees. The Board oversees more than 35,000 practitioners, 5,200 salons, and 35 schools across the state.
The Field Inspector will conduct inspections and investigations as a method to enforce and ensure compliance with Minnesota's cosmetology statutes and rules. This position also requires explaining preliminary inspection results, guiding licensees to correct resources, and educating licensees and the public when necessary. Substantial travel is required, with an average of one day per quarter is spent in the office. Overnight travel throughout the state, including the metro area and greater Minnesota, is frequent and required. (25 weeks per year on average.) Field Inspectors prepare, finalize, and send inspection results using mobile phones, tablets, laptop computers, licensing database software, Office 365 software, Adobe Acrobat Reader, among others.
Field Inspectors are often the first and, in some cases, the only face of the board and are required to be able to communicate professionally and effectively with licensees and the public.
Qualifications
Minimum Qualifications
Resume must demonstrate the following qualifications:

• Six (6) months of work experience in one of the following: inspections or investigations, law enforcement, legal, or in a regulatory environment, or a related field OR
• Five (5) years of experience within the cosmetology industry or related field which includes adhering to regulatory laws and/or rules, oversight of escalated customer service/complaint solutions or report writing related to compliance.
• High School Diploma.
• Must possess and maintain a valid Minnesota Driver's License or equivalent out-of-state driver's license.
• Database and task management software skills enough to develop queries, pull and analyze relevant data, create processes and compile in appropriate report format.
• Interpersonal communication skills enough to deliver prompt, courteous and accurate information to licensees and the public in person, on the phone, and through e-mail and other written correspondence while also effectively delivering elicit information with tact and diplomacy.

Preferred Qualifications

• Post-secondary diploma in criminal justice, para-legal, law enforcement or related discipline.
• Experience working in or knowledge of the cosmetology industry and Minnesota state regulations.
• Experience presenting educational content in an encouraging way that motivates individual and group performance, compliance with rules and regulations, and correction of problem areas.
• Experience communicating and work effectively with people from diverse cultural, economic and ethnic backgrounds.
• Advanced level attention to detail.

Physical Requirements

• Ability to work, navigate and travel by car independently including possible weekends, nights and holidays.
• Continuous sitting while in office or while driving long distances.
• Regular lifting of articles such as work/brief cases containing laptops, phones, tablets, documents and miscellaneous other mobile-office supplies.
• Occasional reaching with arms and hands to reach files or documentation, required salon or school postings, and implements, tools or other equipment.
• Fine motor skills, manual dexterity, and vision sufficient to routinely manipulate and inspect small items such as drill bits, manicuring instruments, screws and nuts, etc.
• Frequent exposure during inspections to various chemicals and fragrances used in cosmetology services and products.
• Frequent standing and walking for long periods during inspections.

Additional Requirements
Successful candidates must pass a past-employer and Driving Record reference check .
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
If you have questions about the position, contact Josh Luhmann-Woodbury at josh.luhmann-woodbury@state.mn.us . If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us .
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.