Fiber Technician I

Company:
Cox Communications, Inc.
Job Family Group:
Construction
Job Profile:
Fiber Technician I
Management Level:
Individual Contributor
Travel %:
No
Work Shift:
Day (United States of America)
Job Description:
Role Summary
Responsible for the integrity of the fiber system and network infrastructure from transmitter to subscriber point of service connection according to the Federal and Company specifications including splicing, servicing, repairing and maintaining the Cox Communications Optical Fiber Network.
Primary Responsibilities and Essential Functions

• Accurately maintains the fiber system by performing Quality Control assessment of enclosures to verify high levels of accuracy on all fiber assignments and labeling of fiber trays for 100% accuracy. Evaluates fiber optics system constructed internally or by outside contractor using Cox Communications Fiber Optic Cable Construction Standards and logs/reports discrepancies for potential rework.
• Performs splicing and maintenance of outside plant fiber optic networks by following dedicated splice plans in Excel format and accompanying system prints. Prepares and splices cables into splice enclosures utilizing various hand tools, equipment, and fusion splicer. Work performed will be located on overhead utility poles or in underground vaults depending on area.
• Maintains a high level of accuracy on all fiber splice assignments worked by performing pre-checks to verify traffic and accurate labeling to maintain fiber birth assignments with 100% accuracy.
• Acknowledges system outage within 15 minutes followed by diagnosis and repair of fiber system damages utilizing established restoration techniques.
• Provides regular status updates on restoration progress to Leadership and boundary partners via an online bridge.
• Responds to service network issues related to fiber network degradations to troubleshoot and make repairs expeditiously.
• Uses approved industry test procedures for path losses and continuity to ensure integrity of fiber system and documents findings. Provides validation and proof-of-performance testing documentation on fiber circuits by utilizing OTDR reports, light meters, fiber scopes and other test equipment.
• Validates network status via NOC.
• Uses proper safety equipment and procedures according to Cox Communications established standards.
• Performs daily/weekly vehicle inspection and keeps tools secure per Cox standards.
• Provides technical support for business partners as needed.
• Maintain detailed splice documentation records and provide updates of any changes to preserve data integrity. Accurately completes all departmental logs, reports and paperwork on a daily basis.
• Maintains effective working relationship with all boundary partners both internal and external.
• Subject to on call duties and responsibilities depending on the market and needs of the business.
• Works effectively in a team environment providing support to all team members with a team first mentality.
• Complete all required training.
• Maintain a successful rating in the performance dashboard.

QUALIFICATIONS
Minimum

• BA/BS with less than 2 years of experience or 4 years education/equivalency with no degree in related field (Fusion splicing, Field Service, Construction in Telecommunication Field, Field Network/Maintenance, CATV fiber and/or RF experience)

• Requires strong knowledge of Microsoft Word, Excel, Outlook, and Adobe Writer. Ability to accurately read maps, blueprints and evaluate technical data.
• Excellent collaborative, time management, communication, and organizational skills to work effectively with teams throughout organization.
• Ability to work in all types of weather conditions.
• Physical ability to perform responsibilities of the job:
  
  • Ability to carry, lift and use tools and equipment
  • Requisite ability required to drive motor vehicle
  • Adequate ability to distinguish different colors of fiber
  • Ability to frequently bend, stoop, and crawl
  • Ability to perform work in confined in spaces (such as manholes, tunnels, trenches, rooftops, etc.)
  • The physical limitation of ladder and associated fall protection equipment provided is:
    
    • 1AA ladder - 375 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 100 pounds
    • Bucket Truck - up to 350 pounds
    • Fall Protection - 425 pounds for harness (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds
    • The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes body weight capacities of approximately 300 pounds.
• As part of the physical requirements of the essential functions of their job, the technicians will perform the following tasks:
  
  • Lift and carry a 63 lb., 28' extension ladder
  • Occasionally sits and climbs ladders/stairs; performs fine motor and pinching movements; pivots with feet, and bends, twists, and laterally flexes back; reaches at overhead, shoulder, knee, and floor levels; shoulder circumduction while driving (turning steering wheel); stoops, squats, crouches, kneels, crawls, and presses foot pedals; extends, flexes, rotates, and laterally flexes neck
  • Frequently stands and walks; pushes/pulls with arms and grasps with hands; reaches at waist

Preferred

• AS/AA or Technical Certification in related discipline desired (i.e. Electronics)
• Preferred certification in Fiber Optic plant construction
• Knowledge of NESC, OSHA and NEC standards

Compensation:
Hourly pay rate is $33.37 - $50.10/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
About Us:
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.