Fashion Senior Sales Associate

Join our team at our Boutique location in Birmingham, Michigan. You will be part of a tight-knit team and work closely with our Warehouse in Rochester Hills. We are a small business with big ambitions.

Our first priority is exceptional customer service. You will be a team player and have a friendly and positive outlook. This is a hands on position, you will assist in-store & online customers throughout the day and prepare/dispatch online orders.

The Position (may vary day to day, involves some of the following):

• Maintain an open, positive and constructive communication with team members
• Provide exceptional customer service at our boutique (face to face) and via email/phone for our in-store and online customers
• Build lasting relationships with clients by bonding with them, understanding their desires, providing advice – “be memorable” beyond the sales process and providing follow up via phone/email
• Meet or exceed individual and store sales targets
• Receiving & unpacking incoming new arrivals
• Steaming, tagging, daily in-store tasks
• Working with the team to ensure the Boutique is clean, tidy and presentable
• Process, package and fulfill online orders
• Quality control & process online returns
• Proficient and accurate use of POS

Skills Required:

• Previous experience as a Sales Associate in fashion and/or accessories is a must
• Exemplary advisory abilities and your unconditional sense of customer service
• Knowledgeable on products
• Driven to achieve results within deadline
• Keep up to date with company news and current market trends
• Strong teamwork
• Be positive and proactive
• Empathy: attentiveness and powers of observation, pleasure in customer contact

This position reports to the Assistant Store Manager and there is an opportunity for growth.

Social Media: @SHOPJAUS

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Health insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• fashion retail: 4 years (Required)

Work Location: In person