Family Intensive Treatment Case Manager

Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.  Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Family Intensive Treatment Case Manager identifies and assesses client and family needs and coordinates and provides necessary services. Overall, the Case Manager contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays
• Opportunity to make a positive difference in children and families within your own community!

Primary Job Functions

1. Identify and assess client and family needs and coordinate and provide necessary services.

• Assess client needs, refer to appropriate community resources, and advocate for needed services.
• Develop and maintain client records and program documentation including assessments, service and treatment plans, activity logs, and service documentation according to contract and CHS standards.
• Arrange for transportation of clients to appointments, as needed.
• Monitor quality of care by conducting home/residential/school visits.
• Coordinate multi-disciplinary staffing to develop, update or revise service plans and attend community multi-disciplinary meetings.
• May coordinate and supervise family visitation, as needed.
• May transport clients to/from family visitation.
• Participate in Behavioral Health Overlay Services (BHOS) treatment team meetings.
• Coordinate services with other professionals and para-professionals.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree in Social Work or Human Services field from an accredited university, required.
• For Unaccompanied Alien Child/Minor Program, bilingual required (English/Spanish).
• Florida Driver’s License within 30 days from hire is required, along with daily access to a reliable and insured vehicle.

Experience:

• Experience working with young children and families, required.
• Experience working in a social services organization, preferred.

Knowledge, Skills and Abilities

Knowledge of:

• SOCIOCULTURAL CHARACTERISTICS OF SERVICE POPULATION | COMMUNITY RESOURCES

Skills & proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration and teamwork, consulting and facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Commit to providing high customer satisfaction with positive service delivery results.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Build trusting relationships with clients.
• Effectively interact with families from diverse cultures.
• Identify and understand environmental stressors.
• Make accurate assessments of individuals and families and report accurate findings..

Together, good can be done.