Case Manager

The Clinical Case Manager is responsible for performing a wide variety of patient care activities as directed by the Executive and Clinical Director. The Clinical Case Manager will collaborate with the Treatment Team to formulate the Master Treatment Plan, and assists in coordinating discharge planning. The Clinical Case Manager could have the responsibility for maintaining communication with the referral source and other services provided as needed. He/She will be responsible for providing support to members of the Clinical Team.

Why Join Us?

Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 17 locations and providing Telehealth options throughout the United States.

Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.

The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike. 

• Fast-paced, collaborative work environment with room for feedback and creative input.
• Weekly Pay-Cycle- pay day is every Friday!
• CPR Training
• Continuing Education Units for license renewal.
• Internal promotional opportunities
• Annual merit increases
• Employee Assistance, Meal Incentive, and Referral Programs
• Comprehensive benefits for full-time employees:
  • Medical, Vision and Dental Insurance
  • Whole and Term Life Insurance
  • Short and Long-term disability Insurance
  • Retirement Savings Plan
  • Paid Time Off
  • 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion. 
  • Rotating Holiday Schedule

Job Duties:

• The Case Manager will be the liaison between the client and the community.
• Will be a link for clients by finding them volunteer work and community involvement.
• Will help clients work on resumes and look for work via Craigslist and on the internet.
• Will organize events for the clients in and around the community.
• Will organize outings, projects and field trips for clients.
• Will have access to guest speakers for groups for clients (NA, AA).
• Will hold monthly trainings for clients on :
  • Universal Precautions,
  • Client rights
  • Emergency procedures
  • Grievance procedure
  • Infection Control
  • STD’s/HIV/AIDS
  • Client wellness
• Will coordinate outside Dr. appointments for clients
• Will work closely with the MD in obtaining client medication prescriptions.
• Will keep in contact with the pharmacy to ensure timely delivery of client medications.
• Will work directly with the clinical Director for ideas, strategy and issues relating to clients.
• Will help clients with discharges, i.e. referring them to appropriate ancillary services working closely with the Clinical Director and specific therapist.
• Manage bus passes for clients.
• Manage client funds
• Complete disability, food stamp and unemployment applications
• Complete orientation step downs from PHP to IOP
• Track and manage client Rent receipt
• Will maintain a list of current client that need to see MD
• Complies with facility policies and procedures.
• Will participate in any and all trainings required for BTC staff according to regulatory guidelines.
• Participates in all staff meetings; responsible for obtaining information if not in attendance.
• Will work directly with the Clinical Director for ideas, strategy and issues relating to clients.
• Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
• Maintains confidentiality of client information and records; and of facility proprietary, privileged, and/or confidential information.
• Communicates and problem solves via the chain of command.
• Delivers care in a non-judgmental and non-discriminatory manner, sensitive to client and staff diversity.

Qualifications and Requirements:

• At a Minimum Associates Degree or equivalent preferred
• 2-4 years of of work experience in substance abuse and mental health field preferred
• Experience in conflict resolution
• Compassionate and caring demeanor
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Familiar with community resources
• Experience with KIPU EMR preferred

Abilities/Competencies:

• Knowledge of principles and practices of the discipline.
• Adheres to: Healthcare Code of Ethics
• Knowledge of Joint Commission Standards
• Knowledge of State & Federal Statutes Regarding:
  • Client Confidentiality
  • Drug-Free Workplace
  • Corporate Integrity & Compliance
• Demonstrate knowledge of Substance Abuse and/or Mental Health experience