Facility Operations Manager

About Pinnacle
At Pinnacle Consulting Group Inc. we work as a team to provide management and administration, finance, operation, and capital infrastructure services to Colorado Title 32 Special Districts (metropolitan, water, sewer, park and recreation, and fire/EMS), municipalities, and private entities. Each employee is able to provide impactful services to our clients.
Joining our team provides an opportunity to contribute to a company that places our cultural characteristics at the forefront. These traits drive how we work internally and externally.
We offer a robust benefits package including employee medical coverage base plans covered at 100%, options for vision/dental coverage, HSA contributions, FSA accounts, long-term disability, life insurance, and AD&D. Generous paid time off including vacation, sick, and holiday time. Cultural enhancements such as rooftop BBQs, team building, volunteer opportunities with local non-profits, professional development, and several other enriching benefits.
Facility Operations Manager
The Facility Operations Manager administers the program which operates, maintains, and replaces capital infrastructure assets for multiple assigned metropolitan, water & sanitation, park and recreation, and fire protection/emergency service Districts, Authorities, and Municipalities. This position oversees operations and maintenance activities to ensure proper care of assets, preserve standards and maintain schedules in an efficient, safe, and quality-focused manner in accordance with asset management plans for new and existing public infrastructure and facilities. Requires a rotating schedule of on-call responsibility.
Major Responsibilities:
1. Contract Oversight

• Coordinate service contractors and schedules in accordance with Facility Operations plans
• Conduct site observations to ensure contracted scope accountability, identify maintenance needs, issue contractor work requests and track action items
• Conduct and/or facilitate inspections to evaluate contractor performance, assess capabilities, implement corrective measures, and identify alternative solutions to meet service needs
• Manage facilities operations and maintenance during warranty for district constructed assets and coordinate with capital project managers to facilitate the transition out of warranty
• Organize and host contractor meetings and events
• Administer contractor emergency contact directory and coordinate after-hour response

2. Facility Maintenance

• Develop scopes of work, issue requests for proposal, administer bid processes, evaluate proposals, provide assessments, conduct interviews, and prepare recommendations
• Prepare contract documents, coordinate approvals, and ensure compliance with insurance, bonding, and legal work status requirements
• Administer contracts including review, validation, negotiation, and processing of change orders

3. Contractor Oversight

• Maintain a working knowledge of district assets, locations, and maintenance requirements
• Administer utility locate requests and coordinate locating process for district assets
• Conduct building inspections for code compliance and issue evaluation reports
• Perform facility troubleshooting maintenance and minor repair functions
• Maintain tool inventory and assist with tool/material procurement

4. Administration

• Review payment requests to validate completed work
• Prepare and submit written progress reports including photo documentation
• Review and maintain a working knowledge of existing operations and maintenance assignments, agreements and easements
• Provide input to the annual district operations and maintenance budgets
• Assist in preparing and updating service descriptions and schedules, service area maps, and maintenance standards for inclusion in Facility Operations plans
• Assist in preparing and updating asset inventories including location, condition, life-cycle analysis, and maintenance/repair/replacement recommendations
• Coordinate and conduct required district meeting postings per state statue

5. Contracting

• Assist in developing scopes of work for requests for proposal, conducting pre-bid site meetings, evaluating proposals, and participating in interviews
• Review executed contract documents
• Review, validate and negotiate change order requests

6. Internal and External Stakeholder Relations

• Maintain a working knowledge of industry service contractor capabilities, proficiencies and service areas
• Develop and maintain productive working relationships with district team, service providers, adjacent property managers, jurisdictional agencies, public and private utility companies
• Communicate status, respond to requests and coordinate with internal and external teams

7. Community Inspections

• Review rules/regulations, perform covenant inspections and supply inspection reports
• Perform architectural guideline compliance inspections and supply inspection reports

8. Other Duties as Assigned
Supervised by: Director of Capital Infrastructure and Facility Management
Supervises: Service Vendors and Contractors, as directed by the Director of Capital and Facilities Management
Qualifications:
To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mathematical Skills:

• Ability to calculate figures and amounts as required in maintaining and reporting expenses, estimates, budgets, discounts, interest, proportions, percentages, areas, volumes, and circumferences.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of Board of Directors, constituents, service vendors, and consultants.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education & Experience:

• Associates or bachelor's degree preferred but not required
• Minimum of two years' experience in property management/project management/facilities management

Certifications:

• Pool Operator certification preferred
• Playground Safety Inspector certification preferred

Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position involves work in an office and outdoors at various project sites. Estimate is 75% indoors and 25% outdoors.
• While performing the duties of this job, the employee is regularly required to stand and walk.
• Has frequent need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
• Constant needs to perform the following physical activities: writing/typing, grasping/turning, and finger dexterity.
• Lifting/carrying up to 50 pounds frequently.
• Vision requirements: constant needs to read manuals, reports, financial statements, complete forms, and view computer screen.
• Hearing requirements: constant needs to communicate over the telephone and in person.

Driving Requirements:

• Must possess a valid Colorado Driver's License and a clean driving record to operate a company-owned fleet vehicle.
• Ability and means to travel locally as needed, proof of liability and property damage insurance on vehicle used is required.

Work Environment: The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual regularly works in an office environment with a quiet to moderate noise level. The individual also regularly works outdoors and is exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes and airborne particles; outside weather conditions; extreme cold and extreme heat. Occasional early morning, evening, and weekend hours may be required as job duties demand.
Benefits Offered
Benefits:
401k Retirement Plan
Car Fleet for Business Use
Insurance:
Medical Insurance

• HDHP Plans
• Traditional PPO Plan

Dental Insurance
Vision Insurance
Life and AD&D Insurance
Long Term Disability Insurance
Health Savings Account (H.S.A.)
Flexible Spending Accounts (F.S.A.: Medical, Limited, and Dependent Care)
Aflac Supplemental Insurance
Paid Time Off (PTO):
Vacation Time
Sick Time
Holiday Time
Position Information
Location:
Loveland, CO
Position Status:
Full Time Employment
Job Category:
Capital Infrastructure and Facilities Management
Work Experience:
Required 2+ years in property management/project management/facilities management
Education Level Required:
Associates or Bachelor's degree preferred
Salary:
$50,000 - $60,000