Facility Operations Division Director

The City of Seattle Finance and Administrative Services Department (FAS) is seeking a dynamic, strategic, results-oriented leader to guide the FAS Facility Operations team. This is an exciting opportunity to drive innovation and help implement excellence in government Facility Operations. The Facility Operations Division oversees diverse business lines comprised of property management, customer service and data management, janitorial, mail distribution, warehousing, facilities maintenance and asset planning.
FAS seeks an accomplished leader in the Facility Operations and management industry with a deep understanding of Facility Operations, expertise in leading and building teams, record of accomplishing complex facility and capital projects, a strong track record as a team player who knows how to communicate to a variety of audiences including department and City leadership. The ideal candidate is excited to provide high quality customer service and strategic portfolio management for the City of Seattle and leads by example to center race, equity and social justice in daily work and promoting a positive work culture.
ABOUT FAS FACILITY OPERATIONS:
FAS is the backbone of the City of Seattle and a dynamic organization comprised of ten divisions and 450+ employees that provides $375 million a year in services to the City through an exciting portfolio of lines of businesses. FAS is a collaborative workplace with collective accountability to promote equity, respect, civility, integrity, inclusiveness and fairness for all employees.
FAS Facility Operations manages the City's centralized real estate portfolio and worksites that total over 3 million square feet spread across over 120 properties. FAS' property portfolio includes the Seattle Municipal Tower, Seattle Justice Center, Seattle City Hall, the City's police precincts, over 30 fire stations, and the Seattle Animal Shelter just to name a few.

• Oversees all functions of the Facility Operations Division including about 90 FTEs and four direct reports representing business lines of Facilities Maintenance (Plumbing, HVAC/Building Controls, Electrical, and Carpentry/Paint Shops), Property Management, Customer Service, Data Management, Security, Janitorial, Mail Distribution, Warehousing and Asset Planning.
• Models and builds a positive and inclusive team culture within the division that centers on a welcoming, inviting and productive work environment.
• Oversees, plans, and tracks a $70 million budget in conjunction with department priorities.
• Provides strategic direction and oversight for planning, budgeting, and implementing projects.
• Develops a deep understanding of the FAS property portfolio and projects stays current on key issues and communicates as needed to appropriate audience.
• Serves as key member of FAS leadership team, advises the FAS Chief Operating Officer (COO) and executive team regarding operational concerns, and communicates relevant information up and down the management chain. Reports to, and works closely with, FAS COO.
• Mentors and develops FO leadership staff, ensures succession planning. Fills key vacancies including in hard-to-fill positions in trades.
• Builds and maintains strong relationships with City facility stakeholders, supports inter-departmental teamwork, emphasizes customer relations and communication, and develops strong relationships with tenant customers.
• Represents the division in various forums including presentations to the FAS Director's Office, Mayor's Office and other stakeholders.
• Serves in a primary leadership role during emergency activations.

Minimum Qualifications:

• Five (5) years of experience providing strategic guidance and leadership to facilities-related topics, managing capital-related projects and overseeing a complex budget;
• Five (5) years of experience successfully leading teams across a range of business lines; and
• Current Washington State Driver's License or evidence of equivalent mobility.

Other combinations of education, training, and experience will be evaluated on an individual basis for comparability.
The most successful candidates will have:

• 5+ years in property management, facility maintenance and capital work, while supporting a diverse customer base with competing needs.
• Demonstrated people management experience including concrete examples of developing an inclusive and equitable work culture and building and leading strong teams.
• The ability to coach, mentor and develop a diverse group of employees at all levels of the organization.
• Proven experience partnering with other divisions and departments to accomplish shared goals.
• Hands-on experience providing excellent customer service to both internal and external stakeholders.
• Excellent verbal, written, and presentation skills and the ability to relay technical topics to a variety of audiences in an understandable way.
• Proven project management, analytical and organizational skills.
• The ability to identify, manage and resolve highly sensitive matters, both internally and externally.
• Experience adapting to changing priorities and adjusting to different management styles.
• Understanding of finance and budget such as analysis and planning of limited resources to property management and portfolio management.

Additional Information:
This position is classified as an Executive 2 and is exempt from Civil Service and FLSA guidelines. The full salary range for this job classification is $56.58 - $93.64 hourly.
Application Process
In addition to completing the application www.governmentjobs.com/careers/seattle please upload:

• A cover letter explaining your interest and capability to perform this job.
• A resume which illustrates your related skills and abilities.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
This position requires a minimum of three days per week of onsite work at the Seattle Municipal Tower. During the initial training period, additional onsite days may be required. Alternative Work Arrangements and hybrid telework schedules for work conducted in a normal office environment may be considered and will be based on operational needs and consistency with FAS and City policies.
Background Check: Applicants must successfully pass a background check, which will be conducted in accordance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.
Why work at the City of Seattle?
The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
Employment Type: Civil Service Exempt, Regular, Full-time