Facility Operations Specialist

Salary : $81,936.74 - $113,062.11 Annually
Location : Bellevue, WA
Job Type: Regular
Job Number: 24-00111
Department: Finance and Asset Management
Division: FAM_AssetMgmnt_FacilityOps
Opening Date: 03/11/2024
Closing Date: 3/25/2024 11:59 PM Pacific
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.
Job Summary
The Facility Operations Division of the Finance & Asset Management Department provides advanced preventive and corrective maintenance services at 12+ city facilities, including City Hall, Bellevue Service Center, and Fire Stations, encompassing over 700,000 sf of space.
Our Facility Operations Specialists provide on-site support Monday-Friday between 6:30am and 5:00pm with after-hours/weekend/holiday support as needed.
Hybrid work is not available for this position. Starting schedule will be Monday-Friday (8hours/day). Flexible schedule options may be available after successfully completing trial service period.
Essential Duties and Responsibilities

• Plans, schedules, and participates in the physical performance of the preventive maintenance program for mechanical building equipment and systems.
• Coordinate and/or complete modifications on small to large scale building improvement and renovation projects and/or oversee the work of contractors and vendors.
• Perform effective root-cause analysis to diagnose problems and implement corrective action and preventive measures to minimize future equipment malfunctions.
• Performs a variety of preventive and corrective maintenance tasks on buildings and systems.
  1. Including but not limited to; Toilet flush valves, plumbing valve rebuilds, clogged drain complaints, lighting issues, cubicle reconfigurations, general custodial support, access control and building automation support, HVAC comfort complaints, painting, carpentry, general customer service requests, etc...
• Coordinates and conducts safety and fire inspections with state and local authorities and outside safety vendors.
• Draft clear and concise documents, email correspondence, documentation of work performed.
• Draft scopes of work, vendor evaluation criteria, manages contract/RFP processes, selects contractors, prepare schedules, oversees vendor work, coordinates work with affected clients and process/authorize invoices for payment and project close out.
• Support Departments project managers and planners with technical knowledge of building systems/components and coordination of vendors.
• Review plans, specifications and proposals for renovations and new construction projects to ensure accuracy and compliance.
• Manage the work of contracted vendors on projects and assist/coordinate work that requires temporary shutdowns, interruptions to services or other alterations to normal business operations.
• Respond to severe weather events or other after-hours emergencies in compliance with the duty to report for assigned emergency operations to help support the restoration of normal services to facilities and the City's infrastructure.
• Participates in standby rotation to provide emergency response on a 24-7 basis.
• Uses mobile phone, computer, and/or other devices to communicate and to access maintenance software, Internet, email/messaging, calendar, etc. and to accurately record work order data and timekeeping.
• Provides guidance, mentoring and support to new and/or less experienced building maintenance staff.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service

Supervision Received and Exercised
Works under the general supervision of the Facility Operations Superintendent. No formal supervisory responsibility, but may act as lead worker, train new or developing employees, and/or review the work of other staff.
Qualifications
Knowledge, Skills, Abilities and Competencies

• Knowledge of equipment, materials, and supplies used in general building, systems, and grounds maintenance and repair services.
• Knowledge of occupational hazards and necessary safety precautions applicable to building equipment, installation, maintenance, and repair work.
• Ability to work independently and to complete daily activities according to work schedule.
• Ability to communicate effectively with customers, co-workers, contractors, and others both orally and in writing.
• Proficiency in the use of a variety of equipment and tools properly and safely.
• Proficiency with technology and computer use, particularly Microsoft Office applications and maintenance software.
• Ability to understand, interpret and follow written and oral instructions.
• Ability to establish effective working relationships and be a productive member of a team.
• Demonstrates exceptional customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Education, Experience, and Other Requirements

• Graduation from high school or a GED equivalent.
• Must possess a valid Washington State Driver's license by date of hire. Must have and maintain a good driving record.
• Must successfully pass a criminal background check.
• Four or more years of progressively responsible related experience in commercial facility maintenance.
• Apprenticeship, certification, or other training related to facility maintenance activities.
• Electrical and/or HVAC experience with a valid CFC Universal certification preferred.
• Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Supplemental Information
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking, standing, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 80 pounds.
• The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field or on jobs.
• Work may periodically require the employee to stand for long periods, climb, balance, bend, stoop, kneel, crouch, and/or crawl.
• The employee may be required to work in outside weather conditions, in wet and/or humid conditions, in high, precarious places, near moving mechanical parts, near fumes, airborne particles, and/or toxic or caustic chemicals, or near risk of electrical shock and/or vibration.

For more information, call Demitri Bergeron at 425-452-6144 or via email at dbergeron@bellevuewa.gov.
HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Questions when requested and can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

The City of Bellevue values diversity in its workforce and is an Equal Opportunity Employer that does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, gender identity, religion, national origin, marital status, genetic information, veteran's status, disability, or any other basis prohibited by federal, state or local laws.
At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.
Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838 or If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.
The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!
Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.
The following summary applies to fully benefited positions:
Medical
Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).
Dental
Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.
Vision
Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.
Retirement Plans - Employees are offered three retirement plans:

• Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
• City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
• Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

Other benefits include:
More detailed information about our employee benefits is available at

• Flexible Spending Accounts (FSAs)
• Life/Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Survivor Income
• Employee Assistance Program (EAP)
• 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
• An ORCA Card bus pass
• On-site fitness center, and self service food/coffee options
• Career development and training programs
• Tuition Reimbursement Program
• Employee Resource Groups (ERGs)

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).
Please note that the City does not participate in the Social Security Administration (SSA) program, and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan. Any social security benefits earned at other places of employment may be reduced because they are subject to the Windfall Elimination Provision or the Government Pension Offset.
NOTE: This is a brief summary of the benefit programs for the City's non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any ...